General terms and conditions

1 – Length of stay:

The signatory customer of this agreement, for a specified period, shall under no circumstances invoke any right to maintain occupancy at the end of the sojourn.

2 – Booking conditions:

The reservation will be guaranteed by a payment per check or cash

3 – Rates

Nos tarifs s’entendent toutes taxes comprises.

4 – Cancellation by the customer:

Any cancellation shall be notified to the owner by mail or by phone

Cancellation before the stay :
a)- If the cancellation occurs more than 14 days before the stay, no extra cost will be applicable.
– If the cancellation occurs less than 14 days before the beginning of the stay, an extra cost of 30 % of the price of the accommodation will be due to the owner.
b) If the customer does not arrive the first day of the agreed sojourn period, the agreement becomes null and the owner can dispose of his guest rooms.
The total cost of the accommodation shall be due to the owner.
c) In case of shortened stay, the price corresponding to the cost of the accommodation remains totally due to the owner.
The supplementary unconsumed services will be reimbursed.

5 – Cancellation by the owner:

In case of cancellation by the owner, the latter will inform the customer at least 7 days prior to the arrival date.
The customer without prejudice to recourse for reparation of damage that might be suffered will obtain the immediate reimbursement of the sums paid without penalties

6 – Arrival:

The customer must arrive on the specified day and time mentioned on the present contract. In case of late or postponed arrival, the customer must inform the landlord.

7 – Valuables:

It is recommended not to let any valuable items in the vehicles. “The villa Bacchus” should not be held responsible of any incident.

8 – Insurances :

The customers are responsible for the damages caused by themselves. It is incumbent to them to be covered by a holiday insurance covering this type of risk.
For damage not covered by the insurance, the repair costs will be charged to the customer.

9 – Payment of the balance:
The balance will be paid at the end of the stay as well as the charges for drinks, meals and additional services not mentioned in the contract.

10 – Occupancy and use of the premises:

The customer must respect the quietness of the place and use it according to its purpose.
The customer commits to leave the rooms in good condition, and to respect the non-smoking policy of the premises.

11 – Animals:

Pets are not allowed in the property.
The customer agrees to comply with this prohibition, if not the access to the property will be denied.

12 – Forest fires:

The guests are committed to respect the protected areas around the villa Bacchus.
It is therefore strictly forbidden to smoke outside the property, to avoid any accidental risk of fire.

We inform our guests that it is forbidden to bring food from outside the establishment.

The service of the aperitif is offered to the residents having reserved the delivery of the dinner.

We reserve the right not to allow access to the swimming pool and SPA in case of absence or bad weather.